Short answer: yes — but "free" means no upfront build cost, not no cost at all. Here's the full picture.
You don't pay a cent to get your site designed and built. What you pay is a small monthly fee that covers hosting, security, updates and support for as long as you want the site live. No setup fee, no lock-in, no large invoice before you've even seen a result. That's the model — and this post breaks down exactly what's in it, what you own, and where the traps are if you're looking at other "free" offers.
So What's the Catch?
There isn't a hidden one — but there is a trade-off worth being honest about. The "free" part is the build. We don't charge thousands upfront to design and launch your site the way a traditional agency would. Instead, we cover that cost by keeping you as a monthly customer. You get a professional site without finding thousands of dollars before you've earned a single lead from it, and we get an ongoing relationship rather than a one-off transaction.
The catch, if you want to call it that, is that you keep paying for as long as the site is live. If that bothers you, you can buy the site out outright at any point and take it elsewhere — but most tradies don't, because the monthly fee also covers the hosting, security and updates they'd be paying for separately anyway. It's not a trick; it's just a different way of slicing the same cost.
What Do I Actually Pay For?
You pay a monthly fee — from $79 a month for the Starter plan. That single monthly price covers your website, hosting, SSL, security monitoring, and ongoing support. There's no setup fee, no separate hosting bill, no domain renewal invoice landing in your inbox at the end of the year. It's one price, every week, for as long as you want the site running.
The Starter plan gets you a five-page professional website — mobile responsive, with a contact form, Google Maps integration and basic local SEO setup. For a lot of tradies, that's genuinely enough. If you want more — more pages, online booking, advanced SEO, a Google Business Profile setup — the Growth plan steps it up. You can see the full breakdown on our monthly pricing plans page, with every feature listed so there's nothing tucked away.
Do I Own My Website?
Yes. The site, the content and the design are yours. If you ever decide to move on — to another provider, to host it yourself, to shut it down — you can buy the site out outright and take it with you, or take your content with you. You're not renting your own words and images from us.
The one thing to understand is that while we're hosting and maintaining the site, the monthly fee is what keeps it live. Stop paying and the hosting stops. But the work itself — the pages, the copy, the structure — is yours, not locked behind us. That distinction matters: a lot of "free" offers out there don't work that way, and it's the first thing worth checking before you sign up for any of them.
Can I Leave Whenever I Want?
Yes. It's month to month, no lock-in contract. You're not signing a 12-month or 24-month term. If the site isn't working for you, or your circumstances change, you cancel and you're done — no exit fees, no buy-out penalty, no awkward conversation. We'd rather you stay because the site is bringing in work, not because a contract is holding you hostage.
That said, the model only works for us if tradies stick around — which is why we put the effort into building a site that actually generates leads rather than one that looks nice for a week and then does nothing. The incentive is aligned: we keep you by doing good work, not by locking you in. If we weren't delivering, you'd leave, and rightly so.
Why Are Some "Free" Websites a Trap?
Because not every "free website" offer works the way ours does. Some are genuinely free to set up but come with strings that cost you more in the long run — and those strings are usually buried in the fine print where you're not meant to look.
A common version: you get a free site, but the agency owns the domain. Want to leave? You can't take your web address with you, because it's not yours — you'd be starting from scratch. Another: the site is free, but it's plastered with their ads, or it's a thin template page identical to a hundred other tradies' sites that will never rank for anything. Or the build is free, but you're locked into a two-year contract at a monthly rate that adds up to far more than a normal site would have cost upfront.
We've written more about the specific traps to watch for in our post on what Australian tradies need to watch out for with cheap websites. The short version: a genuine free-build model is transparent about what you pay, when, and what happens if you leave. A trap isn't.
How to Spot a Bad "Free Website" Deal
Before you sign up for any "free" website — ours or anyone else's — check for these six red flags. If more than one shows up, read the fine print very carefully or walk away.
- The domain is owned by the agency, not you. If you don't own your own web address, you don't really own your business's online presence. One cancelled contract and your customers can't find you. Walk away.
- A long lock-in contract. A free build tied to 24 months at a premium monthly rate isn't free — it's an instalment plan disguised as a gift. Do the maths on the total before you sign.
- No access to your own site. If you can't log in, can't see the backend, and can't get a copy of your content on request, you're trapped. Your site should be yours to move, not ours to withhold.
- Ads on your site. A free site that runs someone else's ads — or worse, your competitors' ads — isn't a professional presence. It's a billboard you're renting for free.
- Thin, template-only pages. One generic page identical across dozens of businesses won't rank and won't convert. It's a placeholder, not a website.
- Paid add-ons pushed immediately. If the "free" site is useless until you pay extra for SEO, hosting, or "premium features" that should be standard, the free part was bait.
Free vs Cheap vs Custom: When Each Makes Sense
Not every tradie needs the same thing. Here's when each approach actually fits — using only what's genuinely on the table.
| Approach | What you get | When it makes sense |
|---|---|---|
| Free build (ours) | Professional site, $0 upfront, monthly fee from $79/month, hosting and support included | You want a real site without finding thousands upfront, and you're happy paying a small monthly amount for as long as it's live |
| Cheap DIY builder | A template site you build yourself, low monthly cost | You've got the time to build and maintain it yourself and you don't need custom design or local SEO structure |
| Custom agency build | A bespoke site, designed and built for your business, paid upfront | You've got the budget upfront and want full ownership and control from day one |
If you're weighing the real dollar figures, our breakdown of how much a tradie website costs goes through the numbers honestly — including what a custom agency build actually runs and how the monthly model stacks up against it.
What the Upgraded Package Adds, and Who It's For
The Starter plan is enough for a lot of tradies — a clean, fast, five-page site with the basics done right. The Growth plan is for businesses that want more out of it: up to twenty pages, online booking and enquiries, advanced local SEO, a Google Business Profile setup, monthly maintenance and priority support. It's not a hard upsell; it's there if your business has outgrown the basics.
The one feature worth calling out specifically is the Website Chatbot. It's a simple chat widget on your site that answers common questions and captures enquiries — including out of hours, or when you're on a job and can't pick up the phone. For a tradie who's regularly on the tools and misses calls, it means a potential customer who lands on your site at 7pm still gets a response rather than bouncing to the next result in Google. It's not a robot that pretends to be you; it's a way to catch the enquiries that would otherwise disappear while you're up a ladder or under a sink.
Who doesn't need it? A tradie who's small enough to answer every call personally, or who's happy with a simple contact form, probably doesn't. There's no point paying for a chatbot if you're already getting back to enquiries within the hour. Be honest with yourself about whether you're actually available — if you're not, the chatbot earns its keep. If you are, the Starter plan is genuinely enough, and we'd rather you spend less with us than pay for something you won't use. If you're curious how our setup compares to building it yourself, our WordPress vs website builder comparison for tradies lays out the trade-offs honestly.
Frequently Asked Questions
Is the website really free, or are there hidden fees?
The build is free — no setup fee, no upfront invoice. What you pay is a small monthly fee from $79 a month that covers hosting, SSL, security, updates and support for as long as the site is live. There's no separate hosting bill, no domain renewal surprise, no hidden add-on. One monthly price, and you can cancel anytime.
What happens to my website if I stop paying the monthly fee?
The hosting and maintenance stop, because that's what the monthly fee covers. But the work itself — the pages, the copy, the structure — is yours. You can buy the site out outright and take it to another host, or take your content with you. You're not renting your own words and images from us; you own them.
Do I own my domain name?
Yes. Your domain is registered in your name, not ours. If you ever leave, your web address goes with you — it's yours, not a leash we hold. Any 'free website' deal where the agency owns your domain is one to walk away from, because without your own address you don't really control your online presence.
Can I cancel anytime, or is there a minimum term?
It's month to month with no lock-in contract. There's no 12-month or 24-month minimum term. If the site isn't working for you or your circumstances change, you cancel and you're done. We'd rather you stay because the site is bringing in work, not because a contract is holding you there.
How is this different from a free DIY website builder?
A DIY builder gives you a template and the tools to fill it in yourself — you do all the work, and you're responsible for the design, the SEO structure and the mobile performance. We design and build the site for you, set up the local SEO foundations, and handle hosting and ongoing updates. You get a finished, professional site without spending your evenings wrestling with a drag-and-drop editor.
The bottom line: a free tradie website is free to build, not free to run — and being upfront about that is the difference between a fair deal and a trap. If that model works for you, the next step is a quick, no-obligation chat about your trade. Head to the get started page and tell us what you do. We'll build the site first, you decide whether it's worth keeping.
Want a Real Site Without the Upfront Invoice?
No setup fee, no lock-in contract — just a small monthly fee and a professional, SEO-ready website built for your trade. Have a look first, and if it's not for you, there's no obligation.
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