Privacy Policy
Privacy Policy
Free Tradie Websites (“we”, “us”, “our”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and store your information when you use our website and services.
1. Information We Collect
We may collect the following personal information:
- Name and business name
- Email address
- Phone number
- Business details (trade, location, services)
- Billing information (processed securely via Stripe — we do not store card details)
- Website content you provide (text, images, logos)
2. How We Collect Information
We collect information when you:
- Sign up for our services
- Fill out a contact or onboarding form
- Communicate with us via email or phone
- Use our website
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3. How We Use Your Information
We use your information to:
- Build and manage your website
- Process payments and billing via Stripe
- Provide customer support
- Send service-related communications
- Improve our services and website performance
We do not sell your personal information.
4. Payment Processing
All payments are processed securely via Stripe.
We do not store or have access to your full credit card details. Payment data is handled directly by Stripe in accordance with their privacy policy.
5. Website Hosting & Third Parties
Your website is hosted on our managed servers and built using WordPress.
We may use trusted third-party services such as:
- Stripe (payments)
- Hosting providers
- Email/SMS communication tools
These providers only receive the information necessary to perform their services.
6. Cookies & Website Tracking
Our website may use cookies to improve user experience and track website performance (such as analytics and visitor behaviour).
You can disable cookies in your browser settings at any time.
7. Data Storage & Security
We take reasonable steps to protect your personal information from misuse, loss, or unauthorised access.
However, no system is 100% secure, and we cannot guarantee absolute security of data transmitted online.
8. Access & Correction
You may request access to the personal information we hold about you and request corrections if needed.
To do so, please contact us via email.
9. Data Retention
We retain personal information only for as long as necessary to provide services or meet legal obligations.
When no longer required, your data will be securely deleted or anonymised.
10. Marketing Communications
We may contact you regarding your service, updates, or relevant offers.
You may opt out of marketing communications at any time.
11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page.
13. Contact Us
If you have any questions about this Privacy Policy, please contact us:
info@freetradiewebsites.com.au